Accelerator for Sage CRM

Tired of copying and pasting emails to CRM?
Sales team not updating CRM with contact details?
or CRM User adoption is poor overall?

All these issues are solved with the best Sage CRM Outlook Integration on the market - Accelerator

Supports :
Office Outlook 2016 upwards in 32 & 64 bit
Office 365 API
Sage CRM 2019 to the currrent version
Custom Entities

Update CRM data from Outlook

Convert emails to Companies, Contacts, Sales and Cases.

File emails, attachments and log call information.

Access CRM Documents and templates from within Outlook

Right from the start future value is being built into your Sage CRM.

Create new entities in CRM

In the sample image, we are creating a new company, but this could equally be a new person, opportunity, or case. Custom Primary Entities are supported.


View your case or opportunity pipeline from within Outlook, review a summary in the Accelerator Task Pane, or open full CRM in context.

View Customer History

Select an email and view the customer data automatically.

Accelerator will show you summary customer information at the top with the ability to navigate deeper into cases or opportunities, locations or any custom entities in play.

Easy access in context to full CRM with one click if for example, you need to access workflow.

Convert emails to ...

Companies, Contacts, Leads, Opportunities or Cases.

From day one using Accelerator you are building future value into your business by populating your system with useful data.

This is the fuel for your business growth. Creating opportunities easily ensures that they are in the system and will be followed up.
Creating cases ensures that you deliver excellent customer service.

Consistent Customer Experience

Access shared documents to ensure your staff has access to the most up-to-date Company Marketing Collateral.

CRM's shared documents allow you to have a central filing space. This can be accessed and files attached from CRM right from within Outlook.

Email templates

Use Sage CRM Email Templates to standardize the voice of your business and provide a consistent experience for your customers.

Processes can be implemented and more easily followed.

Give emails a CRM Context

With our tagging option, you can apply a CRM context to emails.

If you create an opportunity from an email you can link the email with a tag. this makes filing emails with this tag a lot easier as Accelerator knows it is to be filed against the opportunity.

Visually tagged emails are highlighted in yellow in Accelerator.

Log phone call information

Besides email, we also communicate by phones.

But do these get logged? Most of the time they don't, so there are gaps in our customer engagement data.

With Accelerator we make it easy to log this right from outlook.

Access your CRM Email Addresses

Your CRM system will outgrow your mail server so you need access to all contacts.

Accelerator provides a lookup screen in Outlook that allows you to search for email contacts that live in your CRM system.

File Emails and Documents

You can file full emails so everyone can see the full context with options to set custom fields, for example specifying a document is of a legal nature.


There are several options to customise Accelerator, the screens that display, or the data that is accessed. In this image, we are including ERP data within the pipeline.

check out our Open Source section under the Products page for more info
Talk to us to find out more!

Choose a theme of your choice

Accelerator offers a new option to choose a colour palette for the task pane.

365 API Support

Using the Office 365 API? Not a problem.
Check out the installation steps in the video above.

Accelerator Lite for Sage CRM

For those users who wish only to file emails, we have a lite version of this product available.

Read the full details here...

Accelerator Plus for Sage CRM

For those sites who wish to have multiple users access CRM, to surface data, review and update, there is a Plus version of this product available.

This can be used without a Sage CRM License, it is a viable solution for concurrent licensing.

Read the full details here...

"Accelerator for Sage CRM has revolutionized how we use Sage CRM! Our usage of Sage CRM has at least tripled because the tools we need are now tied right into Outlook, which is where we spend a large part of our day. Now, I can’t imagine working without Accelerator. Thank you CRM Together team! "

Shelley Sanderson
Edge Information Management Solutions

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