In today’s digital age, where communication happens at lightning speed and data breaches are a constant threat, email retention has become a critical component of corporate compliance and information security.

With stringent regulations around contact management from

  • General Data Protection Regulation (GDPR), Europe
  • California Consumer Privacy Act (CCPA) USA
  • Personal Information Protection and Electronic Documents Act (PIPEDA) Canada

meticulous handling of personal data is required.  Organizations must have robust systems in place to manage and preserve email records effectively. This is where Accelerator and MobileX come into play, offering unparalleled solutions for email retention within Sage CRM, Sage 100 and Sage 300, even after accounts are purged.

Understanding Email Retention

Email retention refers to the policies and practices involved in storing emails for a specified period. This is essential not just for compliance with legal and regulatory requirements, but also for ensuring business continuity, providing evidence in legal disputes, and safeguarding intellectual property. However, the challenge lies in balancing the need for data retention with privacy concerns and the risk of data breaches.

The Impact of GDPR and Other Regulations

GDPR, implemented in May 2018, revolutionized data protection laws by setting high standards for data privacy and security. One of its key mandates is the “right to be forgotten,” which allows individuals to request the deletion of their personal data. While this is a significant step forward for privacy, it poses a challenge for organizations that need to retain certain emails for compliance reasons. Other regulations, such as the Sarbanes-Oxley Act (SOX) and the Health Insurance Portability and Accountability Act (HIPAA), also impose stringent requirements on data retention and protection.

Accelerator enables users to classify and store emails based on their content and importance. This ensures that critical emails are retained, while less important ones are deleted, optimizing storage space and reducing costs.

In an increasingly mobile world, employees access emails from various devices, making email retention even more challenging. MobileX addresses this challenge by allowing a user to link their outlook 365 account and file important emails on the move ensuring immediate capture and storage. This is particularly important for regulatory compliance, where timely data retention is crucial.


In the era of stringent data protection regulations and increasing cybersecurity threats, effective email retention is more important than ever. Accelerator and MobileX provide comprehensive solutions that enable organizations to retain, manage, and secure email records, even after accounts are purged. By leveraging these powerful tools, your organization can ensure compliance, enhance security, and optimize data management, all while maintaining the flexibility and accessibility needed in today’s fast-paced digital world.

Investing in Accelerator and MobileX is not just about compliance; it’s about safeguarding your organization’s future. Ensure your email retention practices are up to the mark with these innovative solutions and stay ahead in the game of data protection and security.


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