Frequently Asked Questions

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No, Sage CRM is purchased through your Sage CRM Partner

Yes, please email your functional specification to, we can price based on a daily rate or a project price

Our software is priced in a variety of currencies, please contact us for the appropriate price sheet.

We cannot support trials in a live environment but it is possible to purchase our software on a subscription basis, email us and we can discuss your options.

It would depend on who your Sage Business Partner is, if they are a reseller of our software, you would place your order with them, just email us the details and we will take it from there.

From our portal. Only first-time users must register, otherwise visit

Yes, it does with a locally installed version of Microsoft Outlook.

Within Accelerator there is some calendar functionality but it is a One-way push from Outlook to CRM. It is only advisable to use the functionality if you are not using Sage’s own Exchange Integration.

The portal is hosted on your CRM server.

Once the software is paid for, a license is issued, dependent on the diary, the install & training can take place within a number of days subject to scheduling. The install has a simple wizard to follow.

  • Customer 365 is fully customisable per client but may incur development costs
  • MobileX is fully customisable per client but may incur development costs
  • Accelerator has a development road map, if a request is made that makes sense, the change will be added to the development schedule. If it is a specific request, there may be additional development
  • Crystal Manager on request

Invoices are issued 4-6 weeks in advance of renewal date. Failure to pay invoices on time means licenses must be repurchased if support or an upgrade is requested. Subscription licenses will cease to work if the contract is not renewed.